(1)What about the order procedure?
1.Contact us for order; indicate your location, the products number, quantity and the total order quantity .
2.Receive our official email listing the total price (Including the shipping charge) and payment methods.
3.Make payment, and after that send the recipients information to us please include:
Name/ Address/ Postal Code (if applicable)/ City/ Country/ Contact No.
4.Receive the confirm email. And receive the tracking number of the delivery after affirmation.
5.And then, you will get your satisfactory products.

(2) Do the products come brand new and with original packs?
We are the professional agent of Csico.All our products are the new one.

(3) What sizes do you have?
We have all kinds of Cisco’s Network products.

(4) Do you do retail or wholesale?
Wholesale, but we also do retail. Of course, retail prices are different form wholesale prices.

(5) How can the products with such excellent prices and such perfect quality?
SHENZHEN CNET, as an influential enterprise always keep well relation with many cooperative organizations all over the world. And due to business secret we subscribe for carry out, we can't blab any more. We apologize for it sincerely.

(6) How SHENZHEN CNET etermines the pricing?
Our offer was based on reasonable profit, not on wild speculations. But please note that retail prices are different from wholesale prices.

(7) Can you give me an indication of price, for example a price list?
Of course, we can make an offer for buyer, but please note that prices vary from different styles, and also base on the order quantity and the total order quantity. Please contact us for help.

(8) How can I know about my order status?
We will give you the tracking number of delivery after we send you your products, so you can check your order online. We are also keeping an eye on your order until you receive them.

(9) Do you have refund guarantee?
Yes, Refunds are acceptable within 14 days under certain terms and conditions. Please check the Refund Policy section.

(10) Are there any customs charges or customs duties appear in delivery?
We are not responsible for any customs taxes or problems caused in destination country. But for numerous successful international trades, we have established a series of ripe avenue for transportation.

(11) Are there any products that WANTUNION haven't showing on the official website?
Although we update the website frequently, the information of our products are changeable. Please contact us and tell us what you want.

(12) SHENZHEN CNET hip internationally?
Yes, as always! Please check out our Shipping Policy in the Policy section.

(13) How do i connect Customer Services?
Customers may contact our customer services by email at cnet@connectcn.com and/or press the contact us through our website. A customer support staff will respond to all inquiries within 24 to 48 hours.